Managed Print Services
Managed Print Service (MPS) at Archway is a ‘Gold Standard’ service level and a leading fully managed print solution in Reading and the Thames Valley.
Our aim is to establish a trusted, long-term business relationship with our clients.
Managing your print services
What does MPS mean to our clients and how do they work?
We will look after your printer and photocopier so you don’t have to, enabling you to enhance your workflow efficiency, use built-in reporting systems to track usage and savings, manage user permissions, control the number of colour prints – and save money!
That also includes: toner and ink monitoring of each device and calling you when you are low, leaving you free to work on your business. We will also provide all day telephone support and call out service when required. We also have IT support available. It’s optional, but it’s there if you need help.
We offer a transparent contract, with a simple pricing structure which is why we developed our enhanced Managed Print Service (MPS) ‘Gold Standard’ service level agreement, based on ONE transparent Contracted Page Cost and NO hidden charges.
Managing print services across Berkshire & the Thames valley
How does Managed Print Services work?
With our Managed Print Service there is just One (Gold Standard) single service level and One contracted page cost.
- We provide quarterly billing; your billing is monitored throughout the month with regular meter readings taken to ensure accuracy.
- Toner is monitored through our software, so we provide it on demand and when you need it.
And we guarantee a 4-hour response time for one of our engineers to come out if you machine query cannot be fixed over the phone.
Managed print solutions
Managed Print Services you can trust
We are here for our Clients; we are not salespeople but are engineers all part of our Family run business. We genuinely care about the quality of service customers receive and the level of satisfaction. We want to help and support our clients, therefore.
- Archway is here for you
- We want to work as part of your IT team
- No quibble changing of parts
- Quick response
- Quick return to fit of parts
- Maximise your up time
- We care
10 Reasons you need Managed Print Services.
- Peace of mind
- Spread the cost of service
- Spread the cost of toner
- Spread the cost of consumable
- Experience of making the machine work
- Maximising the printer / training
- It’s cheaper than buying the toner on its own
- Service included
- Access to managed print service experts
- Friendly experienced team of engineers
PAPERCUT MF CERTIFIED TECHNICAL SPECIALIST
Who needs Managed Print Solutions?
We work with a range of business across Berkshire and beyond, helping keep their print services running.
What our clients say
“Archway offered the whole package. A good price and a quality solution. The fact they are local is a big plus because if there is a problem we need someone to be there to sort it out as quickly as possible.”
WE PROVIDE PRINT SERVICES FOR THE FOLLOWING BRANDS
Get in touch
We are here to help.
To discuss your managed print service requirements do call us today.
Our experienced team are always happy to discuss your needs.
Simply call us on
0118 324 0135
Or email us on firstname.lastname@example.org
Alternatively fill in the form below and one of our team will contact you to discuss.