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Treating your customers with humanity

Treating your customers with humanity

I was reading the report by Richard Kestenbaum from Forbes https://www.forbes.com/sites/richardkestenbaum/2017/11/01/improving-your-companys-humanity-and-profitability-at-the-same-time/#26823bc65154 It is so true, that clients are people, and want to be treated with care and not distrust. I have grown up with a lot of simple rules to my life, some seem so old fashioned these days, but they work for me, opening [...]
Case Study – Mencap West Berkshire

Case Study – Mencap West Berkshire

Mencap Demand Quality Print, Affordability and Reliable Service From Their New Print Solution When West Berkshire MenCap decided to upgrade the printing and copying machine for heir mail fulfilment business, Link-Up, they knew a fast, reliable printer would be vital. A system that was capable of producing colour leaflets and booklets as well as flyers was needed. However, [...]
Case Study – Dexter Montague Solicitors

Case Study – Dexter Montague Solicitors

Dexter Montague Find the Perfect Solution for High Volume, High Quality Printing & Copying Dexter Montague are a leading firm of Solicitors in the Thames Valley. The wide range of legal services they offer individual clients, businesses and other organisations means the office support team are kept very busy. This includes the photocopying and printing element of their company [...]
Archway only give one quotation

Archway only give one quotation

Archway are not target driven on sales and sales profits, and this means you get real value for money first time every time. We have won several large contracts all new clients, normally the hardest deals to win. Archway won the contract by being the other quote or the comparison quotation,  the one to make […]

What is an ethical photocopier company?

What is an ethical photocopier company?

I am constantly amazed at how some people do business, in a market place where paper is still massively important. There is space for many photocopier and print companies, so you should treat clients with respect and honesty. I am not sure if this is aimed at the unscrupulous sales based photocopier companies or to […]

What does a photocopier service contract cover?

What does a photocopier service contract cover?

Recently, I was asked to quote to take over the service contract on some Ricoh, photocopier / Multifunctional devices. Making sure we gave the machines a thorough inspection, so that we could protect the service integrity of Archway, we were more than happy to take the service over. The question was raised about costs. So, […]

Business Printing For Home Workers

Business Printing For Home Workers

Printer technology has somewhat been playing catch up with itself over the last 20 years. There were originally 3 types of output device: dot matrix (noisy), inkjet (very smudgy) and laser (expensive). Since then, the smidges have disappeared from inkjet and the prices have dropped for laser, so making the decision of which printer to […]

Print Management In Estate Agents

Print Management In Estate Agents

Printing property particulars is a part of every good estate agent’s marketing life. Property particulars – including brochures, leaflets and floor plans – are a key part of getting potential buyers interested in one of your properties. While most people will search an estate agent’s online portfolio, a website can only go so far, and […]

5 Ways To Save Money On Scanning

5 Ways To Save Money On Scanning

In our day to day pottering around the office, we get a fair number of phone calls or emails asking us how people can save money on their printing and scanning. And to be honest, they’ve come to the right place.  After all, it’s what we do. But we figure that for every person calling […]

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