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One Week to Summit Day

One Week to Summit Day

In just one week Dom will complete the biggest challenge of his life – summiting Mount Everest. Dom has been on his epic adventure for a month and has endured biting winds, lack of oxygen and sleepless nights. Of course, Dom isn’t just climbing the worlds tallest and most daunting mountain, he is taking the [...]
How long is your service contract?

How long is your service contract?

We all agree that not every photocopier company plays by the same rules but this is one of the most appalling issues that many people have come across. When you sign up for a service contract, you need to know how much is will cost you, that’s a really simple question. Everyone does that! But [...]
My Photocopier is magic!

My Photocopier is magic!

I visited a client this week who had a couple of offices, and in one of his other offices a different company was servicing the photocopiers. There is nothing new in this as you build up your business you find that legacy contracts are in place, patience and quality will always win out. The client […]

Do Architects need a Managed Print Solution?

Do Architects need a Managed Print Solution?

Over the 30 years I have been in the business of providing support for Architects, I have seen their job has changing completely. Gone are the days of sitting at a drawing board with the T-squares, triangles, compasses, French curves, templates and scales to make lines the correct angle, curvature and length. This may be [...]
I am an IT Expert and that came as a surprise

I am an IT Expert and that came as a surprise

I have now been working on photocopiers for many years, and have seen them move from the large single sided copiers that needed corona wires changing, mirrors cleaning and vacuuming out almost monthly, this changed to double siding photocopiers copiers, and then the biggest change to digital photocopiers, that can print and scan. Digital technology [...]
What are you doing for your Community?

What are you doing for your Community?

It is that time of year that either gets you nostalgic for those good old days, looking forward to seeing family members that are away from you and giving gifts to friends and family, but what are you giving to your community this year? As part of our CSR, Archway has sponsored a local charity [...]
What printer is right for you?

What printer is right for you?

This is always the million dollar question!! You are asked to find a replacement printer and you google the word printer and thousands of options are open to you. If you open up printer sales websites, many will have over 2,000 printers to choose from, that is an amazing amount of research that needs to [...]
Treating your customers with humanity

Treating your customers with humanity

I was reading the report by Richard Kestenbaum from Forbes https://www.forbes.com/sites/richardkestenbaum/2017/11/01/improving-your-companys-humanity-and-profitability-at-the-same-time/#26823bc65154 It is so true, that clients are people, and want to be treated with care and not distrust. I have grown up with a lot of simple rules to my life, some seem so old fashioned these days, but they work for me, opening [...]
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